Inclusive Change

About

We're a workforce transformation and change management consultancy, working with organisations to build workplaces that are inclusive, adaptable and ready for the future of work. Our focus spans three connected areas: change management for restructures, digital transformation and culture change; neurodiversity strategy, including reasonable adjustments frameworks, manager capability and compliance support; and AI and future of work advisory, including AI governance briefings and accessibility audits. Founder Lucy Smith started the business in 2018 after years working across law enforcement, finance, further education, retail and community media, noticing how often capable people struggled because systems and change programmes weren't designed around human complexity. As a parent of two autistic young adults, she brings lived experience alongside change management expertise, and is supported by a team of associates, trainers and facilitators along with a wider partner network of workplace needs assessors, specialist coaches and menopause support providers. We work with HR directors, boards, transformation teams and operational leaders across sectors including the NHS, higher education, technology, local government and professional services, delivering consultancy, workplace audits, training, coaching and mentoring, tailored to each organisation's objectives. We also support individuals, usually neurodivergent people navigating workplaces that don't quite fit, through practical mentoring and coaching, and run Future Voices, a programme supporting young adults into work.