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Commversant

Award-winning bespoke sales, leadership and customer experience training for UK organisations

Commversant is an independent UK training and coaching business, listed under Sales & Account Management, based in Macclesfield, Cheshire. Delivers in person and at your premises, across the UK.

About

Commversant is a multi-award-winning national training, coaching and business performance consultancy that helps organisations transform the capability of their people - and the results they achieve. We help businesses sell more effectively, lead more confidently, negotiate more profitably, communicate with greater impact, strengthen valuable customer relationships and deliver consistently exceptional experiences. Our expertise includes: * B2B sales training and sales enablement * Consultative and solution selling * Business development, prospecting and outreach * Strategic and key account development * Tactical and profitable negotiation * Leadership and management development * Executive, leadership and performance coaching * Coaching skills for managers * Presentation skills, pitching and public speaking * Customer experience and service excellence * DISC behavioural profiling, feedback and coaching * Team effectiveness and behavioural dynamics * Performance management and personal effectiveness * Business change, organisational alignment and cultural development At Commversant, there are no generic programmes, recycled slide decks or one-size-fits-all solutions. We take the time to understand each organisation - its ambitions, strategy, people, culture, customers, commercial priorities and performance challenges. Through discovery, stakeholder consultation, diagnostic surveys and skills validation, we establish what is really happening, what needs to change and what success needs to look like. We then create a fully bespoke solution grounded in the realities of the business. Participants work on their own customers, accounts, opportunities, conversations, presentations, leadership challenges and organisational priorities, making every intervention practical, relevant and immediately applicable. Our work is underpinned by Commversant’s Diamond Methodology, which examines the critical relationship between strategy, people, process and technology. This ensures that development does not happen in isolation but is aligned with the wider organisation and capable of creating lasting behavioural, cultural and commercial change. Commversant is led by Arron and Sarah Taylor, who bring more than 55 years of combined experience across B2B sales, commercial leadership, coaching, learning and organisational development. Their expertise has been developed through senior, hands-on roles - not simply through the delivery of training theory - giving clients commercially grounded support built around the realities of leading people, winning business and improving performance. We work with organisations throughout the UK across sectors including technology, telecommunications, financial services, energy, manufacturing, housing, professional services and the not-for-profit sector. Our clients range from ambitious growing businesses to complex national organisations, and our work supports senior leadership teams, managers, sales professionals, account managers and customer-facing teams. Our solutions include focused workshops, multi-stage development programmes, executive coaching, DISC behavioural profiling, leadership facilitation, team development, diagnostic surveys, stakeholder consultation and wider business transformation initiatives. Delivery is available in person throughout the UK and online. Commversant’s expertise, client focus and transformational impact have been recognised through an exceptional collection of awards: * Best Sales & Leadership Training & Coaching Consultancy 2026 * Most Client-Focused Bespoke Business Training & Performance Development Provider 2026 * Bespoke Leadership Training & Coaching Provider of the Year 2026 * Bespoke Corporate Training Provider of the Year 2026 * Sales Training Provider of the Year 2025/26 * Most Transformational Sales & Business Performance Consultancy 2025 * Leadership Development Coach of the Year 2025: Sarah Taylor * Best Bespoke Sales Training Provider (Northwest England) 2025 Most importantly, the impact of our work is reflected in the experiences and results of our clients and participants, with Commversant consistently achieving world-class Net Promoter Scores of between 94 and 95. We do not simply deliver training. We become a trusted development partner - challenging constructively, understanding what makes each organisation different and creating bespoke solutions that turn learning into sustained improvements in behaviour, capability and business performance. If your organisation is serious about developing its people, strengthening its performance and achieving meaningful, lasting change, we should talk.

Specialism

Manufacturing, engineering, construction, housing, telecoms, technology, finance, energy, professional services, retail and non-profit sectors

Categories

Sales & Account Management Main subject

Account managementB2B salesConsultative sellingNegotiationSales leadership

Coaching & Mentoring

Assertiveness coachingBusiness coachingCareer coachingCoaching skills for managersExecutive coachingFocus and attentionGroup and peer mentoringLife coachingProductivity systems coachingTeam coachingTime management coaching

Compliance, Ethics & Inclusion

Ethics and integrityInclusion and cultural competenceSexual harassment and anti-harassmentUnconscious bias

Strategy & Business Growth

Board readinessBusiness modellingBusiness planningGrowth strategyScale-upStrategy facilitationSuccession planning

Leadership & Management

Change and transformationDelegation and performanceDifficult conversationsExecutive presenceFirst-time managerLeading remote and hybrid teamsMiddle managementSenior leadership

Pricing

Bespoke quotation following an initial, no-obligation consultation. Pricing reflects the scope, objectives and level of discovery, design, facilitation, coaching and ongoing support required.

Accreditations

CIPDISMBest Sales & Leadership Training & Coaching Consultancy 2026Bespoke Corporate Training Provider of the Year 2026Bespoke Leadership Training & Coaching Provider of the Year 2026Most Client-Focused Bespoke Business Training & Performance Development Provider 2026Sales Training Provider of the Year 2025/26Most Transformational Sales & Business Performance Consultancy 2025Best Bespoke Sales Training Provider (North West England) 2025Leadership Development Coach of the Year 2025 – Sarah Taylor

Courses

See a selection of courses offered

Sales Enablement & Bespoke Sales Training

Develops the skills, behaviours, tools and commercial confidence sales teams need to create greater value, convert more opportunities and accelerate sustainable growth.

In-person · Onsite · Bespoke

Leadership & People Management Training

Equips current and aspiring leaders to engage their people, strengthen accountability and create consistently high-performing teams.

In-person · Onsite · Bespoke

Customer Experience & Client Success

Helps customer-facing teams strengthen every stage of the client journey, increase engagement and deliver experiences that build loyalty and long-term value.

In-person · Onsite · Bespoke

Executive & Leadership Coaching

Bespoke one-to-one coaching that helps senior leaders gain clarity, overcome challenges and achieve meaningful, lasting performance improvement.

In-person · Onsite · Bespoke

Consultative & Solution Selling

Enables salespeople to uncover genuine client needs, develop value-led solutions and convert opportunities into commercially rewarding relationships.

In-person · Onsite · Bespoke

Commercial Negotiation Skills

Builds the confidence, commercial awareness and practical skills needed to protect value and negotiate stronger, more profitable outcomes.

In-person · Onsite · Bespoke

Strategic Account Growth

Provides a structured approach to protecting, developing and growing strategically important client relationships and revenue.

Onsite · Bespoke · In-person

Sales Prospecting & Outreach

Equips salespeople to identify, approach and engage the right prospects, create meaningful conversations and build a stronger opportunity pipeline.

In-person · Onsite · Bespoke

Sales Leadership & Revenue Performance

Enables sales leaders to create the strategy, culture, coaching rhythm and accountability required for sustained revenue performance.

In-person · Onsite · Bespoke

Coaching Skills for Managers

Develops managers’ ability to hold purposeful coaching conversations that improve confidence, capability, ownership and performance.

Onsite · In-person · Bespoke

Performance, Accountability & Feedback

Equips managers to set clear expectations, provide effective feedback and address underperformance with confidence and clarity.

In-person · Onsite · Bespoke

Team Effectiveness & Employee Engagement

Helps teams strengthen trust, communication, accountability and engagement to achieve better collective performance.

In-person · Onsite · Bespoke

Communication, Influence & Stakeholder Engagement

Develops adaptable communication and influencing skills that strengthen stakeholder relationships, gain commitment and achieve better outcomes.

In-person · Onsite · Bespoke

Managing Difficult Conversations

Builds the confidence and practical skills needed to approach challenging workplace conversations with clarity, empathy and professionalism.

In-person · Onsite · Bespoke

Presentation, Pitching & Facilitation Skills

Builds the confidence, structure and delivery skills needed to communicate compelling ideas, engage audiences and inspire action.

In-person · Onsite · Bespoke

DISC Profiling & Behavioural Development

Uses DISC behavioural profiling to improve self-awareness, communication, collaboration and performance across individuals and teams.

In-person · Onsite · Online · Bespoke

Equality, Diversity & Inclusion Training (EDI)

A practical, thought-provoking programme that builds awareness, challenges bias and supports more inclusive, respectful and high-performing workplaces.

In-person · Onsite · Online · Bespoke

New Manager Development

Gives new and aspiring managers the essential skills, confidence and practical tools needed to engage people and lead effectively.

In-person · Onsite · Bespoke · Online
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